Booking Policy

To ensure fair access and effective scheduling, please review our booking terms below:

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1. Recreational Use Only: The facility is intended strictly for personal and recreational use. Any commercial activity—including paid training sessions, leagues, or organized events—is prohibited without prior written approval from The Hoop Vancouver.

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2. Session Postponements: If a session must be postponed, we require a minimum of one week’s advance notice. Approved postponements will be credited in full toward the client’s next booking package of ten (10) sessions.

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3. No-Shows & Same-Day Cancellations: Sessions cancelled on the same day, or unattended sessions, are not eligible for refunds or credits.

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​​​Thank you for your cooperation and understanding. If you have any questions regarding these terms, please do not hesitate to contact us.